Some users have encountered a problem with the mouse and keyboard not functioning properly in Windows 11. If you are experiencing this issue, here is how to fix it.
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- Several customers have complained that the mouse and keyboard in Windows 11 are not functioning.
- It’s a complicated problem that’s resulted in a slew of issues, including driver issues, mismatched settings, and incompatible programs, to name a few.
- If nothing else works, try swapping out the mouse and keyboard.
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A computer is made up of different hardware components, some of which are more significant than others. However, what would you do if your mouse and keyboard stopped functioning in Windows 11?
For most people, the sheer concept of operating a computer without a mouse and keyboard causes them to fear. It can be lessened to some degree if you use a touch screen device, but it can’t be completely avoided.
We have produced a list of the most successful remedies, as well as any additional important information that may be required, according to the complexity of the situation and the scarcity of available resources.
In Windows 11, why aren’t the mouse and keyboard working?
For a variety of reasons, the mouse and keyboard may not operate with Windows 11. Some of the most common ones that are likely to trigger the problem are listed below:
- Hardware-related issues
- Issues with compatibility
- Drivers that are corrupted or obsolete
- Settings that are incorrectly setup
- Options with a lot of power
- Apps or programs from third parties that are incompatible
You’ll be in a much better position to grasp what’s causing the issue in your situation if you understand the underlying reasons.
If you can find one, go to the appropriate repair, or follow the steps in the order indicated for speedy troubleshooting.
What should I do if my mouse and keyboard don’t work?
1. Restart the computer.
- To open the Shut Down Windows box, go to the desktop and click Alt + F4.
- From the list of choices that appears, pick Restart from the drop-down menu.
- To restart the computer, choose OK.
When dealing with these issues in Windows, restarting the computer is a simple and fast cure. Any minor issues that may be causing the keyboard and mouse not functioning error are removed by restarting the operating system.
Also, make sure you pick restart rather than shut down, since the latter does not restart all programs.
2. Make sure the mouse and keyboard are connected properly.
It’s critical to double-check the connections before moving on to the more advanced approaches. In the case of wired connections, make sure the cables are not broken and the USB is correctly connected.
If you’re using Bluetooth devices, make sure the keyboard and mouse are within range and show up in the Settings as linked. Learn how to troubleshoot Bluetooth difficulties in Windows 11 if you’re having difficulty with your wireless connection.
Also. Check for a physical switch on the devices and turn it on. If nothing here helps, there’s a good chance the problem is caused by something else. In such case, go to the solutions indicated below to resolve the problem.
3. In Windows 11, reinstall the mouse and keyboard drivers.
- To access the Quick Access/Power User menu, press Windows + X or right-click on the Start button in the Taskbar.
- From the list of choices that appears, choose Device Manager.
- To see the devices under Mice and other pointing devices, locate it and double-click on it.
- From the context menu, right-click on the mouse that isn’t functioning and choose Uninstall device.
- After that, choose the checkbox for Attempt to uninstall this device’s driver and click Uninstall at the bottom.
- Similarly, double-click on Keyboards to see what devices are listed underneath it, and then remove the broken keyboard.
- Restart the computer once you’ve deleted both the mouse and keyboard drivers.
Over time, the drivers on your computer may get corrupted. In this situation, all you have to do to repair the problem is reinstall the driver.
Simply remove the driver and restart the computer to complete the procedure. After that, Windows will check for hardware changes and installs a new driver for the device.
4. In Windows 11, update the mouse and keyboard drivers.
- As previously said, open the Device Manager.
- To see the devices listed under the Keyboard option, double-click on it.
- Select Update driver from the context menu when right-clicking on the broken keyboard.
- Then, in the Update drivers box, choose Search automatically for drivers from the two choices that display.
- Windows will now search for and install the best available driver on the machine.
- Similarly, double-click on Mice and other pointing devices, then identify and update the driver for the problematic mouse.
Running an old driver has been known to create a slew of problems, so it’s better to keep them up to current for the greatest results.
After the drivers have been installed, check to see if the mouse and keyboard issues have been resolved. Although, in many circumstances, Device Manager won’t be able to identify a better version since it just searches for updates on the machine, not the servers.
You may seek for driver updates in Windows Update or download them from the manufacturer’s website in this situation.
You may also use DriverFix, a specialized third-party solution that will check for updates and install them automatically to keep your drivers up to date.
5. Use the keyboard troubleshooter to find out what’s wrong with your keyboard.
- To open the Settings app, press Windows + I.
- In the System tab, on the right, click Troubleshoot.
- Select Other troubleshooters from the drop-down menu.
- Next to Keyboard, locate and click the Run button.
Microsoft has built-in troubleshooters for identifying and resolving system issues. These are simple to use and may resolve a variety of issues, including the mouse and keyboard issues with Windows 11.
Although there isn’t one for the mouse from Microsoft, you may use the keyboard troubleshooter to resolve difficulties.
6. Turn off rapid startup.
- To open the Search menu, press Windows + S.
- In the top text area, type Control Panel and click on the first appropriate search result that shows.
- Select System and Security from the drop-down menu.
- Select Power choices.
- Then, from the choices on the left, choose Choose what the power buttons do.
- To continue, click Change the options that are presently unavailable.
- Uncheck the Turn on rapid startup (recommended) box, and then click Save changes at the bottom.
Fast starting speeds up Windows launch and is useful, but it’s also known to create a slew of compatibility difficulties with external devices. You’ll have to deactivate the functionality to get rid of it.
After that, check to see whether the mouse and keyboard issues have been rectified. If not, go on to the next procedure on this page.
7. Run a malware scan
- To open the Search menu, press Windows + S.
- In the top text area, type Windows Security, and then click on the first appropriate search result that displays.
- From the list of choices, choose Virus and Threat Protection.
- After that, choose Scan options.
- Choose Full scan and then click Scan Now at the bottom.
- Allow time for the scan to finish. Depending on the number of files on the computer, it may take some time.
A machine that has been infected with malware or a virus is prone to give errors now and then. System crashes and compatibility difficulties are only a few examples. When you run a scan, you’ll be able to see all of the malware that has infected your computer and remove it.
Check whether the problem with the mouse and keyboard not functioning in Windows 11 has been fixed after performing the scan.
8. Remove any programs you’ve recently installed.
- To open the Run command, press Windows + R.
- To open the Programs and Features window, type appwiz.cpl in the text box and press OK or Enter.
- From the list, choose the program you wish to uninstall and click Uninstall.
- If a confirmation box appears, choose the appropriate answer.
If you began having problems with your mouse and keyboard in Windows 11 after installing an application, this might very possibly be the cause. There are certain applications that interfere with the system’s operation and cause problems.
If you can’t find the conflicting program, go back to when you first experienced the issue and remember which ones were installed around the same time. Then, one by one, remove them until the issue is resolved.
After that, you may reinstall the programs you previously uninstalled.
9. Uninstall any Windows updates that have recently been installed.
- To open the Settings app, press Windows + I.
- From the left-hand navigation pane, choose Windows Update from the tabs.
- From the list of choices, choose Update history.
- After that, choose Uninstall updates.
- Select the update you wish to uninstall and click Uninstall at the top of the page.
- On the confirmation box that displays, choose Yes.
After upgrading Windows 11, many customers began to experience the mouse and keyboard not functioning problem. This might be due to a flaw in the current version, for which Microsoft will almost certainly offer a remedy in future releases.
The best course of action is to uninstall any previously installed updates and wait for a newer version to be published. You should be able to utilize the mouse and keyboard in Windows 11 after this is completed.
Will a wired connection resolve difficulties with the mouse and keyboard?
Wired connections are significantly more stable when it comes to establishing a connection, despite their lack of mobility. They are also quicker, however with technological developments, the gap is closing by the day.
If none of the preceding solutions have worked, consider investing in a set of wired mouse and keyboards. Before making a purchase, double-check the warranty and other important details.
These are all the options for resolving the keyboard and mouse issues with Windows 11. If nothing else works, go back to the factory settings on the Windows 11 computer.
Also, see our comparison of Windows 10 and Windows 11, as well as instructions on how to restore to a prior version.
In the comments area below, tell us which repair worked for you. We’d appreciate hearing from you.
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The “windows 11 keyboard driver” is a problem that many people are having. The issue has been present for a while, and Microsoft has released an update to fix the issue.
Frequently Asked Questions
Why is my mouse not working on Windows 11?
A: There are a few reasons why this could be happening. The most likely reason is that your mouse does not support USB 3.0, and as such theres no way for the two to connect without an adapter (elderly mice often use 2.4 GHz connection). Another possible issue is that Win11 has changed something with Windows drivers recently and youve updated your graphics card or motherboard driver on accident
Why is my computer not responding to my mouse and keyboard?
A: This is usually caused by a virus. To fix this issue, you could try using the control panel and scan your computer for viruses or malware. If that does not work, make sure you have updated all of your drivers to their most recent versions.
How do I fix my keyboard on Windows 11?
A: You can check this article out here to prevent your keyboard from not working anymore. If you do need a new one, I recommend getting an external USB one by clicking here
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